Privacy Policy

HighFaive(“we”, “us”) respects your privacy. This policy explains what personal information we collect when you use our website and contact form, why we collect it, and your rights over it. This is a UK-based service and we handle data in line with UK GDPR.

What we collect

When you submit our contact form, we collect the information you provide: your name, email address, business name and type, your message about how you'd like to use AI, and — if you choose to share it — your phone number. We also record which page you submitted the form from so we can understand which services are of interest.

We use privacy-friendly, cookieless analytics to count page visits. This does not identify you personally and does not track you across other websites.

Why we collect it

We use your information solely to respond to your enquiry and to arrange and follow up on your free intro chat. Our lawful basis is legitimate interest in responding to a business enquiry you have initiated. We do not use your details for unrelated marketing and we never sell them.

Where it goes

Form submissions are delivered to us by email through our form provider, Web3Forms, which forwards your message to our inbox. We also use Cloudflare Turnstile to protect the form from spam and abuse. These providers process your data on our behalf and only to deliver these services.

How long we keep it

We keep enquiry emails for as long as needed to deal with your enquiry and any resulting work, and no longer than necessary. You can ask us to delete your information at any time.

Your rights

Under UK GDPR you have the right to access the personal data we hold about you, to ask us to correct or delete it, and to object to our processing. To exercise any of these rights, contact us using the details below and we will respond within one month.

Contact

For any privacy questions or requests, please use the contact form on our homepage and we'll get back to you.